We want you to be completely satisfied with your purchase.

If you change your mind, you can return your order within 14 days of delivery for a full refund, provided that:

• unused, unopened, and in its original packaging.
• resalable condition.
  

Customers are responsible for covering the return shipping costs. Please include a note with your name and address when sending your return to:

RETURNS

VIRUSTATIC
19 Albion Street
Albion Wharf
Manchester, England
M1 5LN

Once your return is received and inspected, we will process your refund to the original payment method within 14 days.

If you request a return within the 14-day window but are unable to ship your item back immediately, please contact us - we’re happy to assist. (Please note: refunds in such cases may be issued at our discretion.)

This returns policy does not affect your statutory rights.